ConfigBot for ServiceNow automates user impersonation to validate ACL permissions for HR Case access.

It verifies user permissions for add, update, and delete actions on Incident, Problem, and Change records.

ConfigBot ensures proper access control by testing ACL configurations for various ServiceNow modules.

ConfigBot for ServiceNow helps identify and resolve
ACL misconfigurations, preventing unauthorized
access to sensitive data.

It streamlines testing and compliance by automating the validation of user permissions across all configurations.

Step 1

Impersonate Users and Simulate Access

ConfigBot for ServiceNow through Robotics testing allows to impersonates various users to simulate real-world access scenarios, ensuring that records are accessible based on user permissions and ACL settings.

Step 2

Verify Permission and ACL Configurations

ServiceNow for ConfigBot allows automatically checks the ACL configurations and validates whether the correct permissions are applied, ensuring users have appropriate access to records.

Step 3

Generate Reports and Identify Issues

ConfigBot for ServiceNow generates comprehensive reports that highlight any access discrepancies or security concerns, providing actionable insights to resolve permission and ACL misconfigurations.

Before Execution

After execution

Execution Logs

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